We train our people, we train your people and we train retail staff to sell your products. 

 

Training is at the heart of everything we do at Your Edge. For our experienced employees, they receive the coaching and guidance they need to continuously grow and develop. For new starters, we focus on education and cultivating excellent habits.  Our training is outstanding and the results speak for themselves. We heavily invest in our staff, we invest in your brand ambassadors and we invest in training retail staff to a high standard. 

 

Developing training programs that work for many different people’s learning styles is not easy, but it is achievable and we are constantly refining our methods to get you the best results.

 

When we employ people to represent your brand we create exceptionally high brand advocacy. This is one of the reasons we do not choose to work with every brand who wishes to work with us, we have to fully believe that you are offering an excellent proposition to customers first. 

 

Time is always a limiting factor when it comes to training so turning time invested into profit is one of our greatest strengths. This is down to the success of our tried and tested methods. Many brands and agencies simply rely on product training, which unfortunately is no longer good enough. For example, to get the best results when our brand ambassadors are working with John Lewis staff they are targeted on ensuring they:

 

•    Like you

 

•    Like the product

 

•    Know how to sell the product

 

•    Motivated to sell the product